Shipping & Delivery

Shipping & Delivery Policy

At Customchoo, every item is custom-crafted to ensure top quality and perfect detail. We provide fast, reliable, and transparent shipping across the United States and worldwide.

1. U.S. Standard Shipping

• Free Shipping: 100% FREE on all U.S. orders over $99.
• Standard Shipping: Flat rate applied at checkout for orders under $99.
• Production Time: 2–3 business days.
• Transit & Delivery Time: 5–12 business days.
• Total Estimated Delivery: 5–12 business days delivered right to your door.

2. Order Tracking

Once your order is crafted and handed to our shipping carrier (USPS / UPS / DHL / FedEx), you will automatically receive a confirmation email with your official tracking number.

👉 You can also track your package anytime directly on our Order Tracking Page.

3. Perfect Fit & Size Exchange Guarantee

We want you to wear your gear with total confidence. If your shoes, tracksuit, or jersey doesn't fit quite right, we offer a 100% Free Size Exchange within 30 days of delivery.

4. Customer Support

Have a question about your shipment or need to update your shipping address?
• Email: support@customchoo.com
• Response Time: Within 12–24 hours, 7 days a week.