FAQs

Frequently Asked Questions

1. How do I place a custom order?

You can place a custom order directly on our website by selecting your jersey style, color, and customization options. If you need further assistance, please contact us.

2. What customization options are available?

We offer custom names, numbers, team logos, and colorways on our premium baseball jerseys.

3. How long does production take?

Custom orders typically take 7–14 business days to produce before shipping.

4. What are your shipping options?

We offer standard and expedited shipping. Shipping times vary based on your location and selected shipping method.

5. Can I return or exchange a custom item?

Due to the personalized nature of our products, custom items are non-refundable unless there is a defect or error on our part. Please review your order carefully before submitting.

6. How do I track my order?

Once your order ships, you will receive a tracking number via email. You can use this to track your package directly on the carrier's website.

7. Do you offer bulk or team orders?

Yes! We offer wholesale and team pricing. Please contact us for more information on bulk orders.

8. How can I contact customer support?

You can reach us through our Contact page or by emailing our support team. We aim to respond within 1–2 business days.